SUPPORT
We pride in our provider support services. It's not just business here. It's family. Our providers are paired with one Master's Arch Account Manager for any support and or answers they need. From needing a shipping label right away to booking an appointment with one of our master technicians, you can always count on your personal Account Manager to help you.
Marketing support is another unique offering we have at Master's Arch. We understand the level of commitment our providers have. We believe it's important for VIP Patients to find the most professional dentists in search for their smile and most often times turns into life transformations. Thus, the most important
FAQ
We tried to cover some common questions you may ask. If you have other questions that require attention, please contact us!
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How do I download paperwork online?You may download paperwork online with a GUEST CODE from your Account Manager. Please contact hello@mastersarch.com for your GUEST CODE.
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Where can I get a shipping label to send a case?Shipping labels can be shipped to you via FedEx along with our case kit or we can email the shipping label to you within minutes. Ways to Contact Us: EMAIL - hello@mastersarch.com CALL - 480-622-2222
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Do you accept Digital Impressions?Yes! We accept all .STL formatted digital impressions and CEREC files via Sirona-Connect. For .STL files, you can drop it in our shared Dropbox or email it directly to hello@mastersarch.com For CEREC files, once you "favorite" our laboratory by looking up zip code: 85249, Master's Arch, you can Sirona-Connect it over. Once we have accepted your digital impression, your Account Manager will email you with a confirmation of case entered into our system for processing. If you have not received an email confirmation, please be sure to contact us immediately without delay. Email: hello@mastersarch.com
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How can I start working with Master's Arch?You can start working with us by clicking on the email below to request New Client Packet. Our Customer Relations will contact you within 24 hours to get your account setup and activated. Email - hello@mastersarch.com
