UPLOAD MEDIA
You can upload file size up to 10mb here. If your file is larger, click on the button below to have our team create a shared folder between you and Master's Arch. Upon account setup, we automatically provide you with this share folder link. Let us know if you need a quick orientation on how to use our shared folder feature. Request for a shared folder by clicking on the link below and submitting the following information: Practice Name, Doctor's Name and Email you would like to use.
MORE INFO
Once your file has been uploaded, our concierge will create a "shared folder" just for you and Master's Arch. Please look out for that email. Please make sure to include Provider Name and Patient Name in order to keep your media files super organized.
You may also dropbox it directly into your shared folder created by Master's Arch. > Help
IF YOUR FILE IS LARGER THAN 10MB: Please use wetransfer.com - digital@mastersarch.com
A+ CASE ACCEPT
In efforts to support our providers with ways to create more effective consultations on major cases, we came up with a comprehensive process we call, A+ Case Accept.
FAQ
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How do I download paperwork online?You may download paperwork online with a GUEST CODE from your Account Manager. Please contact hello@mastersarch.com for your GUEST CODE.
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Where can I get a shipping label to send a case?Shipping labels can be shipped to you via FedEx along with our case kit or we can email the shipping label to you within minutes. Ways to Contact Us: EMAIL - hello@mastersarch.com CALL - 480-622-2222
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Do you accept Digital Impressions?Yes! We accept all .STL formatted digital impressions and CEREC files via Sirona-Connect. For .STL files, you can drop it in our shared Dropbox or email it directly to hello@mastersarch.com For CEREC files, once you "favorite" our laboratory by looking up zip code: 85249, Master's Arch, you can Sirona-Connect it over. Once we have accepted your digital impression, your Account Manager will email you with a confirmation of case entered into our system for processing. If you have not received an email confirmation, please be sure to contact us immediately without delay. Email: hello@mastersarch.com
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How can I start working with Master's Arch?You can start working with us by clicking on the email below to request New Client Packet. Our Customer Relations will contact you within 24 hours to get your account setup and activated. Email - hello@mastersarch.com